FAQs

HOW DOES THE PHOTO BOOTH WORK?

Good question! You'll hop into Belle through her side door and once in position touch the LCD touch screen to begin. Following the onscreen instructions, you'll pose for three or four pictures. At the end you'll hit 'print' and within 12-15 seconds the printer will spit out your prints. Having had so much fun, you'll jump out of the bus and head straight to the back of the line to go again!

can you see yourself before the picture is taken?

Yes, our booth has 'live viewing'. You can see yourself posing on the screen 5 seconds before the photo is taken.

HOW MANY PEOPLE CAN FIT IN THE BOOTH?

Belle can fit 5 people at a time, although she's been known to squeeze in a few more!

will I get a copy of the photos taken after the event?

Yes, absolutely! We can upload the photos to our Client Galleries or to a Facebook Album on request. If you would prefer your photos stay private we can also send a link to a Google Drive Folder for you to download your images.

HOW FAR WILL YOU TRAVEL?

Based in Macarthur, we service the Greater Sydney Region and the Southern Highlands, as far south as Nowra and as far north as the Hunter. Travel fees may apply.

WHAT ARE YOUR SPACE AND ACCESS REQUIREMENTS?

We require a space of 4.6m long and 3m wide with clearance of 2.4m high. We need level ground to setup and all doorways and access paths must be at least 2.2m wide. For outdoor events, we recommend that an undercover area be made available if there is any chance of wet weather.

DOES SOMEONE STAY WITH THE BUS?

Yes! One of our friendly booth operators will stay for the duration of your event to ensure everything runs smoothly. They will undertake any required maintenance e.g. the printer runs out of paper, so you don't have to worry about a thing!

How much time do you need to setup?

We will arrive 60 minutes prior to your hire start time, this gives us ample time to setup and test before the booth gets going!

are props included or do I need to provide my own?

Props are included! We have a lovely selection of quality props that we will pack based on your event. If you have a theme let us know and we'll do our best to suit.

How do I confirm availability?

You can use our Contact Page to send us an email. Be sure to include your event date and location and we'll let you know if we're free.

Do you require a RETAINER?

Yes, in order to secure your booking and save the date on our calendars we will require a retainer. For our standard hires i.e. not a custom job (we'll let you know if it's custom!) we require a $350 deposit within 48 hours of signing our Terms & Conditions. Unfortunately, we are unable to hold any dates without a retainer, if we do not receive prompt payment we will release your date for others to book.

How do I book?

Send us over an email using the contact form on our Contact Page. We will confirm availability and send over a link to your Booking Request Form. Once you've completed that you'll read and sign some terms and conditions, you'll then be directed to your invoice. From there you can choose to pay your deposit via Card through our secure payment processor Stripe or direct deposit to the bank account noted on the invoice. 

how far in advance should we book?

To avoid disappointment, the sooner the better. Depending on the event type, some people start looking to book 12 to 18 months in advance (esp. weddings!), so if you have your heart set best get in quick!

Once the deposit has been paid, when do I need to pay the balance?

The balance of your hire is due 30 days before your event. Refer to the payment schedule at the bottom of your invoice for due dates.

do you have insurance?

We have an appropriate level of Public Liability insurance and can provide proof on request.

what is social media SHARING?

Social Media Sharing is a nifty way for your guests to share their photos directly from the bus on the night. They can receive their photos in an SMS or Email for upload to Facebook and Instagram.

what is the highlight video?

The Highlight Video is a 1 - 2 minute video which captures some of the highlights from inside the bus on the night. It’s a great way to relive the magic of the bus after the event is over!